Gift Card

Shopping for someone else but not sure what to give them?
Give them the gift of choice with a ÔDE lingerie gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees and never expire.

All our fabrics come from France and all the other material is European. All have the certification Oeko-Tex which is a label used to prove that the material is not harmful.

Also, from now on, we produce our pieces in British Columbia, Canada via a network of local seamstresses paid at a fair wage fixed by the seamstress and based on the time she/he will spent on sewing the pieces.

Last but not least, all our paper material (we try to print as less as possible) is made with a printer company using only recycled paper. Finally, our packaging consists of a pouch made of cotton Fair Trade certified.

• Hand-wash or use a delicate washing machine program (always insert the pieces in a wash-bag).
• Hang to dry or flat lay. Never use a dryer. 

* All orders will be shipped after the 13th of December.

* Please note that during the Canada Post strike we will be shipping parcels via UPS. 

Free Shipping from 120$ in Canada & US.

Canada Flat Fee: 12$

USA Flat Fee: 15$

Rest of the world: 50$

We use Canada Post Expedited Parcel with Track & Trace.

We use Canada Post Expedited Parcel with Track & Trace.

Delivery Times Estimate:

Canada ± 1 to 5 business days.

USA ± 3 to 7 business days.

Europe ± 10 business days.

Rest of the World ± 15 business days.

* From November 24th 2024, you have the right to return the goods till the 2nd of January 2025. 

To us, no order is complete until you are fully satisfied.

• This is why we make returns FREE for exchanges (Canada+US) without minimum of purchase. We refund your total return shipping costs and we send you the new piece(s) free of charge.
• If you are not satisfied with our products, you still can return them and get a refund but we do not cover your return shipping costs.

You have the right to return the goods you ordered on the ÔDE Lingerie web shop within 30 days after receiving the goods. You can ask for a refund or an exchange. 

We will refund the amount of the payment for the goods or proceed to an exchange as quickly as possible. This will be no later than 14 days after we have received your return.

We only accept returns if you return the goods with all delivered accessories and tags and in the original condition. Please note that we won’t accept returned goods if we suspect the item has been worn or damaged by the customer.

Articles in the Final Sale Section cannot be returned or exchanged: https://odelingerie.com/collections/final-sale

Please contact us at info@odelingerie.com if you wish to return a good and please mention if you would like a refund or an exchange.